Responsible transformation for public organisations

Responsible AI adoption designed for public sector accountability

• AI strategy, ethic's framework, etc (if required) adhering to EU AI act and public sector recommendations
• AI use cases validated against public sector compliance and ethics requirements
• Aligned to government digital service standards and frameworks
• Procurement-safe implementation approach
• Staff enablement and change management included

From Problem/Idea to Insight to Prototype using AI

• 3 days to a working prototype - no developers needed
• No code required - accessible to any team, any role
• Secure sandbox AI environment and toolkit provided
• Retained skills, playbooks & tools your team keeps forever

Public services designed around the people who use them

• Citizen journey mapping across online, phone and in-person channels
• Service improvements across the access, engage, customise, connect and collaborate strategies
• Friction and exclusion points ranked by their effect on citizens
• Prototypes built with design thinking and lean startup methods, tested with citizens and staff
• Roadmap produced and put into practice
• Capability built across people, process, technology and data

Keep the services citizens rely on steady. Test new ways to reach them at the same time.

• Services built around citizens: map and improve each digital touchpoint, in place of services shaped by the org chart
• Beyond your own remit: see where other departments or agencies serve your citizens, and where gaps sit between you
• One view of the citizen: records held by separate departments brought together so decisions rest on the full picture
• Test before you fund: small, low-cost pilots with citizens before public money goes into a full build
• Value on record: each digital and AI initiative linked to the service outcome it serves
• Two tracks at once: protect core service delivery while a separate team tests what comes next

In 45 days, know what will work for citizens before public money is committed.

• The real problem defined: a problem statement agreed by service owners, frontline staff and policy leads, checked against what citizens experience
• A tested prototype: a working prototype or pilot, tested with the citizens and staff who will use it
• An evidence package: desirability, feasibility and viability evidence with a Go / Pivot / Stop recommendation, ready to support a business case
• Decision-ready assets: a summary and presentation for your management board, sponsoring department or oversight body